Terms and Conditions

Last Updated: 18th October 2025

Welcome to Chitrafeet (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our platform, which allows users to host, create, and share 360-degree virtual tours and related content. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of the Platform

1. You must be at least 18 years old to use Chitrafeet or have legal guardian consent.
2. You agree to use the platform only for lawful purposes and in compliance with all applicable laws and regulations.
3. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

2. User Content

1. By uploading or creating 360-degree views, images, videos, or other materials (“User Content”), you represent that you own or have the necessary rights to such content.
2. You grant Chitrafeet a worldwide, non-exclusive, royalty-free license to host, display, and distribute your User Content solely for the purpose of operating and improving our services.
3. You are solely responsible for your content, including ensuring that it does not infringe upon the intellectual property rights or privacy of others.

3. Prohibited Activities

You agree not to:

1. Upload or share any content that is illegal, obscene, defamatory, or violates any third-party rights.
2. Attempt to hack, disrupt, or gain unauthorized access to our systems or other users’ data.
3. Use the platform for spamming, phishing, or any deceptive practices.

4. Intellectual Property

All platform content, software, trademarks, and materials created by Chitrafeet are the exclusive property of Chitrafeet and its licensors. Users may not copy, modify, distribute, or create derivative works without written permission.

5. Payments and Subscriptions

Certain services may require payment or subscription. By purchasing or subscribing, you agree to the applicable pricing, payment terms, and refund policies stated on the platform.

6. Limitation of Liability

Chitrafeet shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform. We do not guarantee that the platform will be error-free, secure, or available at all times.

7. Termination

We may suspend or terminate your account at any time without notice if you violate these Terms or engage in prohibited activities.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the platform after such updates constitutes acceptance of the new Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10. Contact Us

For any questions, concerns, or support regarding these Terms, please contact us at:

updates@360.chitrafeet.com

Privacy Policy

Last Updated: 18th October 2025

Welcome to Chitrafeet (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By accessing or using Chitrafeet, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

When you create an account, contact us, or subscribe to a service, we may collect personal details such as your name, email address, contact number, and payment information.

b. Technical and Usage Data:

We automatically collect data such as your IP address, browser type, device information, operating system, referral URLs, and how you interact with our website.

c. User Content:

Any 360-degree tours, images, or other files you upload or create on our platform.

2. How We Use the Information

We use collected data to:

1. Provide and improve our platform and services.
2. Manage user accounts and facilitate secure logins.
3. Process payments and subscriptions.
4. Respond to support requests and communication.
5. Send service updates, promotional messages, or important notices (you can opt out anytime).
6. Ensure compliance with legal obligations and prevent misuse of the platform.

3. Sharing of Information

We do not sell or rent your personal data to third parties.

However, we may share limited information:

1. With service providers who help us operate the platform (e.g., hosting, payment gateways).
2. When required by law or to protect our rights, safety, or property.
3. With your consent, when you voluntarily share public 360-degree tours or links.

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze performance, and personalize content. You can control or disable cookies through your browser settings, though this may affect functionality.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal requirements, or resolve disputes. You may request deletion of your data anytime by contacting us.

7. Your Rights

You have the right to:

1. Access and update your personal information.
2. Request deletion of your account and associated data.
3. Withdraw consent for marketing communications.
4. Request clarification about how your data is used.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and the "Last Updated" date will be revised accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

updates@360.chitrafeet.com

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